How to deactivate an account in DoorDash in a few simple steps

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DoorDash is one of the well-known food delivery services, but there are many equivalents, so it’s not surprising if you suddenly want to switch to another service. Or in general, you simply have no desire to use such services. There could be many reasons. In this article, you will learn how to delete your DoorDash account. 

Still, you can’t do it through the mobile app. You only are able to do so by logging in to your account on a web browser. Make sure that before deleting your account, you also have the option to download your data, which includes order information and receipts. If you have DoorDash’s subscription it’s also important to cancel your DashPass (a service where users get unlimited free deliveries on orders over $12 for $9.99 a month) before deleting.

First thing to do before deleting your DoorDash account

So if you want to delete your account you should firstly go get access and download your personal information so you don’t delete them while deleting your account.

Note: to download your personal information and delete your account, you must be able to verify your identity with 2-step authentication. To start downloading your personal information follow these steps:

  • Log in to your DoorDash account and  from the home page navigate to the Account setting
  • Click on Manage Account at the top-right corner of the screen
  • Find Request Archive and follow the on-screen instruction to download your information

How to delete DoorDash account permanently 

  1. Visit doordash.com and sign in to your account
  2. Go to your Account Settings from the home page
  3. Click Manage Account at the top right side of your profile
  4. Choose Delete Account
  5. Choose Continue if you are sure with the decision to delete your Doordash Account
  6. Click Delete Account to delete your DoorDash account permanently
  7. You will receive confirmation in your registered email

How to deactivate your DoorDash account

If you’re just bored with DoorDash or you want to try something else, deactivating your account is the right option. Here’s how to deactivate the DoorDash account:

  1. Go to the DoorDash Customer Support page
  2. Enter your login info such as name, email address, and phone number
  3. In the category dropdown menu, select Account
  4. Tap on None in the Subcategory option
  5. Type in Request for deactivating my account in the Description field
  6. Click on Submit to send a request for your account deactivation

After some time DoorDash customer support agent will let you know once your account is deactivated. You may also need to provide additional information during this process. 

How to cancel DoorDash subscription from mobile

If your decision is only to remove monthly subscription here are some tips on how to do so:

  • Open the DoorDash app on your phone
  • Tap on the account icon
  • Tap on Manage DashPass
  • Select End Subscription
  • After that Follow the on-screen instructions to confirm your cancellation 

How to cancel DoorDash subscription via Web Browser

To do such operation but through your web browser follow this guide:

  1. Visit doordash.com and sign in to your account 
  2. Tap on the More icon at the top left corner
  3. Click on DashPass
  4. Select End Subscription and follow the instructions to confirm

Alternatives to DoorDash for customers and Dashers

Sometimes you want to switch to another service, and there can be many reasons for that. Nowadays, fortunately, there are many competitors for DoorDash, and they may not be worse than the latter. You can choose a good replacement if you decide to separate your ways with DoorDash for good.