Sometimes because some apps aren’t available in our regions, or some content, you have to resort to tricks to get access to it. The main solution to such problems is a VPN. At the moment, there are a huge number of VPN apps for all types of devices. No matter what device you use, if you need a VPN, you will find the app you need. As for Android and iOS devices, one of the most popular apps for them is Turbo VPN. But despite its popularity, this app also has its cons.
How different issues can effect Turbo VPN
Any app can fail from time to time. Regardless of whether it was created for online or offline use, it’s normal that sometimes apps don’t work correctly. In the case of the VPN, it can be caused by a poor connection to the Internet, the fact that your app needs an update or an overflowing cache. Now let’s look at what to do if your Turbo VPN doesn’t work correctly for any of the reasons listed above:
How to fix Turbo VPN if you have troubles with your internet
If Turbo VPN can’t change your location online for a long time, no matter what OS you’re using it on, Android or iOS, you should check your internet connection:
- First, check if the other online apps on your phone are working. Social networking, YouTube, or simply searching for something in your browser are all good ways to do this.
- If other apps aren’t working correctly, check if there is an obstacle between you and the router. Try getting closer to the router and reuse the app.
- If you’re using mobile Internet, look for the icon on the top left of your screen. It looks like four sticks, where each stick on the right is bigger than the one on the left. If not all the sticks are present, then it means that the mobile network in the place you’re in is weak. Find a place where all the sticks are full or if they’re already there, try to reconnect to the mobile internet again. You can do this in the settings, in mobile data.
How to update Turbo VPN app
If the internet is OK, you may need to update the app. To check if it needs to be updated, do the following:
- Open the “store” on your phone. Depending on which operating system your phone is running on, it’s either the Google Play Store or the App Store.
- In the search bar, type Turbo VPN. From the search results, select the one you want and go to the page of the app.
- If you see the “Update” button there, then this is the reason the app isn’t working properly. Update it and try to use it again.
How to clear cache for Turbo VPN app
Sometimes even after an update, the app doesn’t work as it should. Don’t rush to uninstall it then, it might be because the cache is full. In order to clear it you need to:
- Go to the Settings of your phone.
- Once there, open the App settings, for iOS and App management if you have Android. The name of the last tab may be different depending on the model and brand of your Android phone and its OS version.
- There you will find Turbo VPN and select it.
- On the page that opens, find the data cleaning function and click on it.
This will clear the cache of your app. Pay attention also that the reason for bad work of the app can be lack of memory on the phone and not only cache of the app. It’s necessary to pay attention to the cache of other apps installed on the phone and clean it also.
If none of the above methods helped you, there is only one option. Uninstall the app and install it again. If this doesn’t help, you should contact technical support or look for a replacement.