If you’ve already found your soulmate or just want to move to another dating platform you might have decided to cancel your subscription on Match.com.
When I faced this issue it took me a lot of time to find the information from different resources and figure out how to do it properly. So I decided to write the complete article which could help even those who feel like it’s much easier for them to find a match than figure out how the system works and how to cancel the membership.
It’s worth mentioning that there were cases when people were charged even after they had deleted their profiles. So you must know that you have to cancel your subscription at least 48 hours before the next payment day otherwise you`ll be charged again.
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How to cancel Match.com subscription on a mobile phone
Cancel the subscription on an iPhone
- Open “Settings” on your phone.
- Select “Apple ID” and then “Subscriptions”.
- Choose the Match.com subscription from your list.
- Scroll down to the bottom of the screen and select “Unsubscribe” and “Confirm”.
Cancel the subscription on an Android phone
- Open the Google Play Store app on your phone.
- Choose the “Account” and then “Subscriptions”.
- Choose the Match.com subscription from your list.
- Select “Cancel” and “Confirm” your decision to cancel.
How to cancel the subscription online on the Match.com website
- Go to the website www.match.com.
- Select “Sign in” in the upper right corner of the screen.
- Sign in to your account with your email address and password.
- Click on your account and select the little gear icon to go to “Settings”.
- Click “Manage / Cancel Membership”.
- Follow the instructions to cancel your subscription. Having finished steps 1-5, you should see an automatic message that “Your subscription auto-renewal has now been canceled.”
- You will receive a confirmation email when your cancellation is finished.
- And you will still have access to the site and its features until the end of the billing period.
How to cancel Match.com membership by Contacting their Customer Service
Match.com doesn’t have an email support address or live chat feature, but you can contact them directly using a web form on their site.
