Voice assistants are a very handy feature for every day. You can control them with your voice and give different commands, they can greatly simplify your daily activities. You can use them to search for anything on the Internet, ask them about the news or the weather, they can help you make a to-do list for today or put on some relaxing music. And when paired with smart home appliances, they can also control certain functions of your home for you. Amazon’s Echo smart speaker is very good for this purpose.
All you need to do is plug it in and it can become your assistant every day. Most of its functions are related to the Internet. Therefore, it is very important that it is always connected to the network. In addition to the speaker, Alexa is her main speaker function. To unlock all of its functions, you first need to connect your Amazon Echo to Wi-Fi.
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How to connect the speaker to the WiFi
It’s pretty easy to do. But before you do that, you should definitely download and install the Alexa APP for your phone. You’ll also need to create an Amazon account for yourself to use Alexa with your Echo. Then you need to :
- Open the Alexa App and sign in to your Amazon account
- Next, click on the hamburger menu in the bottom right corner and select “Add Device“
- You will see all Alexa-enabled devices in your account. You will need to select “Amazon Echo”
- Next, you will need to select the model of your speaker
- After that you will enter the settings mode, the ring on the speaker should be flashing blue and then orange. If the speaker is not flashing orange, press and hold the Action button for at least five seconds, then Alexa will say, “Now in setup mode“
- Alexa APP will prompt you to close and open your phone’s Wi-Fi Settings. Find a network named Amazon and connect it to your phone or device
- Once you return to Alexa APP, you’ll see a list of WiFi networks. Select your home network
- Alexa should then tell you “Your Echo is ready“
Connecting your speaker to the WIFI is fairly easy. But sometimes users encounter the problem that the speaker just disconnects from the network and this can go on several times in a row. What can be done in such a situation?
Why does the Amazon Echo keep disconnecting
Usually, there are no complaints about the performance of the Amazon Echo. It is a very high-quality device and it works fine in most situations. But sometimes it can happen that Alexa can hear you but not the other way around. Usually, this is not due to volume issues but to the Echo disconnecting or not communicating with other devices. It could be for example that the speaker misses words when playing music or sometimes Alexa interrupts her response.
There are several possible causes for this problem. Most often it is a problem with the WIFI. First you should check your router and your router. You should also place your speaker closer to the signal source so that no devices or walls will interfere with your access to the internet. You may also have a problem with too many devices connected to the network and not enough bandwidth left. Also check the Wi-Fi frequency, because the wrong channel can occasionally disrupt the connection.
How do you fix Amazon Echo keeps disconnecting
There are some basic steps you can take to fix this problem. The main ones are :
- Reboot your device – unplug it, wait a few minutes and try plugging it back in. You can also try to disconnect your router and your router
- Move your speaker – maybe it is the location that is the problem. If the speaker is far away from the signal source then place it as close to it as possible and check if the problem remains
- Switch Channel – If you have a dual-band router, try connecting the Echo to another clock. This will help reduce interference and improve the connection
- Reset your settings – If none of the above worked then you are left with resetting your settings to the factory settings. Then you will start with a clean slate
If none of these things work, then you should contact Amazon’s support team. You may have just received a defective device and they will be able to replace it for you.
