The Smart TV function implies the ability to install various apps. Thus users can watch video content on different streaming services or use apps as they need especially because downloading apps on Samsung Smart TV requires little time and effort. The absence of such a possibility brings a lot of discomforts because users can not fully use the Samsung Smart TV.

If you have such a situation, you can try to fix it on your own. You need to start to understand the causes which influence the fact that the app does not work. Then you can follow the universal recommendations to get it back.

Why won’t your Samsung TV download apps?

This is a common mistake, so there are enough solutions to fix it. Most often, users can not install the app on Samsung TV for the following reasons:

Slow Internet connection

This is the most common reason why many users can’t install the app on Samsung TVs. It is logical and normal if you have slow or no Internet at all not to be able to install any application. Because of this, you need to have a stable Wi-Fi connection.

Older software

Quite often it is because of the old software that users can’t install an app on their Samsung TV. Because updates to the operating system of Samsung TV contain corrections for most of the pre-installed apps. Also often the new app does not support the old TV firmware.

Wrong location settings

Most apps have location settings. Some streaming services do not work in certain regions. So if you set the wrong region on your TV, you need to fix it. It is also possible that the reason is that the app does not work in your country, so you can’t install it.

System failures

Any technology can malfunction, including Samsung TV. System failure can cause any type of failure. If the system failure is not serious then it can be solved by turning off the power of Samsung TV.

How to fix Samsung TV isn’t downloading apps?

Below I will describe universal methods that should help you to fix the error with downloading apps on Samsung TV. If you do not know the cause of this problem, you should investigate methods one by one. As first there will be solutions for the most common causes. In order to fix Samsung TV isn’t downloading apps, you need to follow these methods:

Check your Internet connection

First, you should find out if the lack of Internet is the cause. To do this, you need to use a smartphone, tablet or PC with the same access point as the TV. Try to load the page in a browser or test the speed using services.

After making sure that the Internet is slow or not available at all, you need to restart your router and contact your Internet provider. Find out what the reason for your weak Internet connection is and when it will be fixed. Then try to install the app on Samsung TV again.

Check your Samsung TV location settings

The location settings may prevent you from installing the app for two reasons. The app itself is configured for a specific region. That is, many developers create apps that are correct for a particular country or region. Consequently, you being in another region can not do this.

Also the reason may be a little bit different. By default, you have a different region than the one you are in. Respectively in this case, you need only to set the correct, your region and download the app.

If the situation is different and the app works only for another region, you can also fix this. You can change the region in the settings. But keep in mind that this can cause a malfunction in other apps.

In order to check your Samsung TV location settings, you need to follow these steps:

• You need to go to Network or Location Settings on your Samsung TV.
• Then after that, you need to select Region.
• Next, change your location.

After these steps, try to download the app you need again.

Update your Samsung TV’s OS

If you have an outdated firmware, it is quite common for your operating system to fail to boot or use. In this case you need to update your operating system. This will fix bugs and update pre-installed apps. To do so, you need to follow these steps:

• The first step you need to open Settings.
• Then select System Information.
• Then click on Software Update.
• After that, you need to select the latest update to install on your Samsung TV.

Then you need to wait for a while and then try to install the app again.