Often, you will need to reset your device if it becomes unstable. Although the Fire TV Stick has already established itself as a reliable streaming device from Amazon, it can still occasionally malfunction. Nevertheless, a reboot should be a last resort to resolve the problem.
The fact is that when you reset the Fire TV Stick, you will lose all account data, downloaded apps, and any other items stored on the device. After that, you will have to configure the device from scratch.
There are only two ways to reset the Amazon Fire TV Stick – through the Settings menu and by using the buttons on the remote control. Let’s take a closer look at both of them.
How to reset the Amazon Fire TV Stick using the Settings menu
If you want to reset your Amazon Fire TV Stick using the Settings menu, you can follow these instructions:
- First of all, go to the Home screen on your Amazon streaming device and select “Settings” (a gear icon).
- Then head to the “My Fire TV” section.
- After that, select “Reset to Factory Defaults”.
- Finally, just confirm it by clicking “Reset”.
Once you have completed these steps, your device will start rebooting, and it will take a few minutes to complete.
How to reset the Amazon Fire TV Stick using the remote control
If you want to reset your Amazon Fire TV Stick using the remote control – follow these steps:
- Press and hold down the Back and Right buttons for 10 seconds.
- On the screen of your Fire TV Stick, you can select to cancel the reset process if you want.
- If you do nothing, your streaming device will continue to reset.
Once the device reboots after a few minutes, it will be completely clean and as good as new. This way you can prepare it for sale or just fix some bug in the system.
How to clear the cache on the Amazon Fire TV Stick
The cache is a set of temporary files that are created by the apps you install during normal operation. These cache files efficiently provide apps with the data they need. However, sometimes these cache files become corrupted, causing applications to suffer from various problems.
Sometimes, you shouldn’t resort to resetting your Amazon Fire TV Stick to factory settings right away. You can try clearing the cache. This will probably fix the error that appeared on your streaming device.
So to clear the cache on your Amazon Fire TV Stick – follow these steps:
- Press the Home button on your remote control and head to the “Settings” menu (a gear icon).
- After that, go to the “Applications” section.
- Then select “Manage Installed Applications”.
- You will see a list of apps installed on your Fire TV device.
- Here, click on the app that you are having trouble with.
- Finally, select the “Clear cache” option.
Once you have completed these steps, your selected app’s cache files will be deleted. Just repeat these steps to clear other apps’ cache.
If, even after clearing the cache, your app continues to have problems, consider clearing the app’s data by selecting the “Clear data” option. Keep in mind, however, that this completely reinstalls the app. That means you will lose things like account logins and parental controls.
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How to update your Amazon Fire TV Stick
When you update your Amazon Fire TV Stick, you get the latest bug fixes, new features, and user interface improvements from Amazon. This can easily be done from the settings menu. Your device must be connected to a stable Internet connection during the update.
- To begin with, press the Home button on your remote control and head to the “Settings” menu (a gear icon).
- Then head to the “My Fire TV” section.
- After that, go to the “About” section and click “Check for Updates”.
- Finally, this will force your device to check for available software updates.
- If your Amazon streaming device software version is already up to date, it will say so.
- But if an update is available, download and install it by selecting “Install Update”.
After installing the update, your Amazon Fire TV device will have the latest version of the software installed.