For modern Smart TVs, the lack of Internet is a big problem. Because without Wi-Fi connected to the Smart TV, this TV will not be able to perform almost any function other than streaming local TV. In this case, users of Samsung Smart TV will not be able to watch content using streaming apps such as Netflix and YouTube. It will also not be possible to launch a browser. Also, if Smart TV is not connected to Wi-Fi, users will not be able to use the screen mirroring function. The TV and smartphone must be connected to the same Wi-Fi. And this is not all that users can not do with their Smart TV if it disconnects from Wi-Fi.
If you can’t enjoy different video content on your Samsung Smart TV, you should first consider why. In order to know how to proceed in the future. After that, you can follow universal methods to solve such a problem. As it is solved quickly and without the help of a specialist.
Why does Samsung Smart TV disconnect from Wi-Fi?
In fact, many users have such a problem as stopping Samsung TV from disconnecting from Wi-Fi, which works differently. Some users report that their Samsung TV disconnected from Wi-Fi, then when trying to connect, they saw a notification about the wrong password. Other people report that the Wi-Fi can disconnect and then connect to the TV independently. Either way, no matter how the Wi-Fi disconnects from the Samsung TV, the methods of fixing it will be similar.
One of the most common reasons the Samsung TV disconnects from Wi-Fi is a weak Internet connection. It may be trivial, but many people miss this reason. Also, quite often, the reason is in the router. In this case, it is also solvable.
In general, the reason that your Samsung TV is disconnected from Wi-Fi can be for two reasons: technical errors in your TV and errors in the Internet. Therefore, follow the following universal methods to solve this problem.
What to do to stop Samsung TV from disconnecting from Wi-Fi?
In order to solve the problem when your Samsung TV disconnects from Wi-Fi, you can follow the following methods. Below I will describe a few universal ways that can help you. Also, follow them one by one.
Check your Internet connection
The first method you should consider to solve this problem. You can check the Internet connection in different ways. You can open a browser or streaming service on another device and try to run the video. But it is best to use a service such as speedtest.net.
To do this, open this site on any device connected to the same Wi-Fi as your TV. Then click on GO. This will show you your Internet speed.
For a stable internet connection, the minimum download speed should be 3.0 Mbit/s for SD content and up to 9.0 Mbit/s for HD. These requirements are the lowest, so if you see such figures it is worth contacting your ISP.
Also, ensure your router is placed at an acceptable distance from Samsung TV. Often the signal is lost due to the distance.
Reboot router
The router could also cause it. You can reset the router and test its operation. To do this, you can follow one of the methods. The simplest is to turn off the router for 15 seconds, then turn it on. If you want to follow a more secure method, you need to:
- The first step is to type 192.168.0.1 in your browser and press Enter.
- Next, enter your user login information into the router’s administrator panel. By default, all users have an admin login and admin password.
- Then you need to click on the Reboot option.
Reset your Samsung TV network settings
You can also reset the network settings on your Samsung TV. This works so that all saved Wi-Fi data will be deleted, and you need to reconnect and re-enter the password. In order to reset your Samsung TV network settings, you need to follow these steps:
- The first step is to open Settings on your Samsung TV.
- Then after that, select the General section.
- Next, click on Network in the list.
- Then you need to select Reset Network.
Reset your Samsung TV to factory defaults
This method should be the last one to be followed. In order to reset the Samsung TV to factory defaults, you need to take the following steps:
- The first step is to press Home on the remote control.
- Then select Settings.
- Then select the General section.
- After that, press Reset.
After these steps, the Samsung TV will turn off, and you need to wait a little while, and it will turn on. Then you will see the initial setup screen.