How to tip on Doordash: here’s what to know

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How to tip on Doordash
Brett Jordan / Unsplash

Doordash is a popular food delivery service that delivers food from restaurants that don’t necessarily serve or deliver it to your neighborhood. The service provides many conveniences, such as order tracking and online tip payments, that you’ll find at major chains or popular local eateries.

As with any other service that gives you any kind of service, you can tip. For example, you might like the way you were served. In that case, Doordash provides a special system for tips. With a few steps, you can tip the person who delivered the order to you. So, here is how to tip on Doordash.

How to tip on Doordash using the mobile app

If you want to tip on Doordash using your mobile device, you have to follow these steps:

  • First of all, open the Doordash app on your mobile device.
  • Then, search for the restaurant or store you want to order from.
  • Complete the order and proceed to “Checkout”.
  • After that, select “Continue”.
  • In the “Checkout” menu configure your address, delivery location, phone number and delivery time.
  • Under “Dasher Tip”, choose from the tipping options, or tap “Other”.
  • Finally, enter the desired tip amount and tap “Buy”.

Once you have completed these steps, the Doordash delivery driver will get a tip. You have also to be aware that Dashers keep 100% of the tips received on orders they fulfill.

How to tip on Doordash using a website

If you want to tip on Doordash using a website, you have to follow these steps:

  • Navigate to the Doordash official website and sign in, if necessary.
  • Then, search for the restaurant or store you want to order from.
  • After you have finished selecting your food items, click “Checkout” in the top right corner of the screen.
  • Adjust the delivery options.
  • After that, under “Dasher Tip”, choose from the tipping options, or click “Other”.
  • Finally, enter the desired tip amount and click “Place Order”.

Once you have completed these steps, the Doordash delivery driver will get a tip.

How much should you tip to the Dasher

You should consider 10% the minimum charge when calculating your tip. Tipping less than 10% may reflect below-average service, which may include instances where your food was clearly spoiled along the way or where your dasher was rude or dismissive. Tipping 5% less than the average will let you know that you are dissatisfied with the service, without compromising your dasher’s overall earnings. Of course, the final tip amount should reflect the quality of your courier’s service.

If your courier is very friendly, communicative, and arrives on time, it is customary to increase the tip amount to 20% or higher. The same goes for orders that require a lot of effort from the courier. For example, if you have a large or heavy order, or if your courier had to climb several flights of stairs to get to your door, you can thank your courier by tipping him more. Below-average service should not include incidents that are beyond the driver’s control, such as missing items from a restaurant or delays in delivery due to traffic.

The only instances where tipping below 10% is justified are situations that should be reported to DoorDash customer service. For example, you can tip less (or nothing at all) if your order was marked as delivered but was never delivered, if your food was spoiled, or if the delivery person was rude to you.