If you want to watch quality content that includes original content like Game of Thrones, The Leftovers, Silicon Valley, etc., then HBO Max is your streaming platform. That’s where you’ll find all those world-famous series and TV shows that all of us probably loved at one time or another. If you sign up for a monthly subscription, you can enjoy a huge assortment of premium movies and TV shows. In addition, you can also watch some exclusive shows that are only available on this platform. For these and many other reasons, HBO Max, in a relatively short period of time, has managed to gain a huge audience of users in all regions where it’s available at the moment.
How to explain need to change resolution in HBO Max app
Despite all of its undeniable advantages, the streaming service does have flaws. Like any other software, the HBO Max app has its own set of bugs and glitches. This concerns the quality of the image. The thing is that if you don’t like the image quality, and you want to improve it by changing the resolution, you can’t do this directly. But even if there is no direct way, there are still ways to fix the resolution problem. Below you will see what you can do in such situations.
How to manage quality of content in HBO Max
As mentioned above, at this point you can’t adjust the resolution manually. The app itself determines the resolution of the image based on a number of factors. The first is the settings of the screen on which you’re viewing HBO Max content. Then there is no less important factor in the form of the quality of your Internet connection. It’s also very essential to understand that the quality directly depends on the conditions under which the content is broadcast. This refers to the terms of the agreement between HBO Max and the distributor. Due to their agreements, the maximum resolution of transmitted movies and TV shows can vary from 720p to Ultra HD. While you can influence the first two factors, there is nothing you can do about the last one. Quality sags most often occur during premiere TV shows when the traffic is at its peak. For the most part, all problems with the streaming platform come down to the capabilities of your device and the speed of your Internet. Accordingly, to improve the situation, the first thing you need to do is to adjust these two elements.
How to fix quality on HBO Max site via cleaning cache on browser
If we’re talking about watching a recording on the HBO site, and you’re having problems, here’s how you can solve it:
- First, log out of your account.
- Go to the settings of the browser you used to view HBO Max and clear its cache.
- Go back to the site and log in. Try to watch TV show or movie.
If the picture is OK, then the method works, and you can continue to enjoy watching content in high quality.
How to fix resolution in HBO Max via improving or fixing your internet speed
In most cases, the above method will work, but if this isn’t the case for you, then try resetting your router. In order to do this, you need to:
- Close all online apps on your device and turn it off.
- Disconnect it from the internet source manually if it’s an internet cable. If it’s a Wi-Fi, turning off the router will be enough.
- Wait a few minutes after disconnecting everything. After the waiting period, reconnect everything.
- Check if the playback quality is OK.
If you’re still not happy about the picture quality, try to check your internet speed with SpeedTest. For normal content playback on HBO Max, the minimum speed should be at least 5 Mbps. If your internet speed is less than the rate you pay for, contact your ISP to solve the problem. If your current plan isn’t fast enough for your viewing needs, change to a new plan. To do this, you will also need to contact your provider and sign a new contract.
Also, if the problem isn’t with your Internet connection, go to your device’s screen settings. Check if the recommended extension is there, and if not, change it.