It’s hard to imagine using a Samsung Smart TV without streaming content from apps like Paramount Plus. Many people have abandoned traditional cable TV in favor of the more interesting and higher quality options that streaming services offer. But if you’re having trouble watching Paramount Plus on your Samsung TV, it’s frustrating and needs to be fixed.
Why Isn’t Paramount Plus Working on My Samsung TV?
First, it’s important to realize that a Samsung Smart TV functions like a mini-computer with many processes running simultaneously. Any one of these processes can fail, leading to problems such as incorrect operation. Often, this problem is caused by system errors or because the TV’s internal memory is clogged with temporary files.
In some cases, the problem may be due to an incompatible version of the app with an older Samsung TV. But this only happens if you run the app for the first time, and if it worked fine and then stopped, most likely the problem is in RAM, luckily it can be cleared very quickly.
How to fix Paramount Plus not working on Samsung TV
Here are some effective methods to get Paramount Plus working on your Samsung TV:
- Clear the RAM (Cache): This can be done in two ways. First, press and hold the power button on your remote control for 20 seconds—this prompts the TV to delete temporary files upon restarting. Alternatively, you can unplug the TV from the power source for a couple of minutes. Since these files are stored in RAM, they’ll be cleared when the TV powers down.
- Check for Software Updates: It’s possible that this issue has already been addressed in a software update. Make sure your TV’s software is up to date.
These methods should help restore Paramount Plus functionality. Be cautious of some common but ineffective advice, such as:
- Updating the Paramount Plus app: This isn’t necessary, as apps usually update automatically when your TV’s Smart feature is turned on.
- Checking the Internet connection: If your internet wasn’t working, you wouldn’t be able to access the app store, so this step is often redundant.
- Reinstalling the app – yes, you can uninstall and install the app again, but that usually doesn’t solve the problem, the temporary files are still there, and after installing the app it still doesn’t work. Reinstalling the app is additional problems as you have to re-authorize the app.
Lastly, if your TV is older, keep in mind that Paramount Plus is only compatible with Samsung TVs manufactured in 2017 or later and requires Tizen OS version 3.0 or newer.
