How to fix WhatsApp “Connecting” error

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Vlada Komar / Splaitor

More and more people prefer messengers such as WhatsApp because it opens up more opportunities. WhatsApp is known for its fast work, valuable features, and huge user base. That is why most people have an account on WhatsApp. But recently, there have been many situations when users cannot use this messenger.

WhatsApp connection error is the most common problem for most users. The problem is that after the connection message, the situation does not change, that is, it lasts indefinitely. If you also have this error, you need to understand the reasons that I will give below. After that, follow the recommendations to fix WhatsApp “Connecting” error.

What could be the causes of the WhatsApp “Connecting” error?

The most logical thing would be to understand the possible reasons why they do not allow you to use WhatsApp. Then, after you know what can affect it, follow the instructions to solve it. WhatsApp “Connecting” error occurs for two reasons. The first and most common reason is the work of the app itself. Also, the reason may be in the device itself.

The most common reason related to the operation of the app itself is quite easy to identify. The first thing you need to pay attention to is how other apps and even other messengers work. After that, it is pretty easy to understand that if all other apps work correctly, the problem is not in the device. Most often, this is due to an outdated version of WhatsApp that does not work correctly with the firmware of your device.

If the problem is with the device, other steps will be needed to resolve the situation. Often it works so that the device has problems connecting to the network or problems with internal services. It is these problems that prevent WhatsApp from downloading internal data. To solve this, you need to follow the universal recommendations to be able to use WhatsApp fully.

What can you do to fix WhatsApp says connecting?

The recommendations I will describe below are universal and usually solve the connection problem. Therefore, to fix WhatsApp says connection, you need the following:

Check for the latest updates

In order for the app to work properly, you need to check for the latest updates. This is important because the platform may change something on the server side that makes some features unavailable. That’s when an error may occur that prevents you from uploading new data. So make sure you always have the latest version installed. To do this, go to the Google Play Store or App Store.

Check your internet connection

If you have problems with your internet connection, you will not be able to use WhatsApp and solve this situation in another way. You should ensure that you have a good internet connection.

You can open the page in your browser and check how the information is loaded. But it is better to check the speed using the Speed test service. If the speed is slow, reboot your router and resolve this issue with your internet provider.

Check the operation of the WhatsApp servers

Perhaps the reason is not related to your device at all. It often happens when OA failures occur on the servers of large companies. Just check the news on the web, and enter something like “WhatsApp connection problems” in the search box.

Clear the app cache

The fact that cache files can interfere with the operation of apps and devices has long been known to everyone. Because the app cache is one of the most common reasons your WhatsApp does not work, you can clear the app cache from time to time, especially if WhatsApp is not working. This method applies to Android-based devices. For this, you need the following:

  • You need to open Settings in the app.
  • Then open the Apps tab.
  • Next, select WhatsApp from the list.
  • After that, click on the Clear cache button.
  • Then you will need to wait a few minutes and open the app.

After these steps, your chats will not be deleted, and all data will remain except for files that need to be downloaded for viewing, photos, and videos. You must click on them in the chat and download them again.

Reinstall the app

No matter which device you have the WhatsApp app installed on, sometimes the best solution is to reinstall the app. After that, it will start working from scratch.

  • You need to delete the WhatsApp app.
  • Then in the AppStore or PlayMarket, download it again.

After these steps, activate your account, and this should help you. Unless, of course, you have problems with your internet connection. If you have an internet problem, you will continue to have the “Connecting” error as the data will not be able to be uploaded.

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