How to restore purchases on iPhone or iPad

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How to Restore In-App Purchases and Apps on Your iPhone or iPad:

If you reinstall an app, reset your iPhone or iPad, or switch to a new device, your in-app purchases might not show up immediately. However, some purchases, known as “non-consumable,” can be easily restored if you know where to look.

Restoring Purchased Apps from the App Store

StepAction
1Open the App Store on your iPhone or iPad.
2Tap the profile icon in the top right corner (a circle with your photo or initials).
3Select Purchases. If you use Family Sharing, choose My Purchases or select the family member whose purchases you want to view.
4Tap on the Not on this iPhone tab to see apps that aren’t currently installed on your device.
5Find the app you want to restore and tap the cloud icon to download it.

Restoring Non-Consumable In-App Purchases

StepAction
1Install or open the app associated with your purchase.
2Look for the Restore Purchases option, usually found in the app’s main menu, settings, or store section.
3Tap Restore Purchases and enter your Apple ID password when prompted.
4The app will verify your previous purchases and restore them.

Important: Ensure you’re using the same Apple ID you originally used for the purchase. Your purchases are linked to your Apple ID, not your device.

What to Do if There’s No “Restore Purchases” Button

OptionAction
Re-purchase the ItemTry to buy the item again. Apple won’t charge you twice for the same non-consumable purchase, but be sure to select the exact same item.
Contact the DeveloperIf you’re unable to restore your purchase, it’s best to reach out to the app developer. To do this:
1. Search for the app in the App Store.
2. Scroll down and tap App Support to contact the developer.

Following these steps should help you recover your purchases and continue enjoying your apps without any issues.