Is that Possible To Get Netflix Refund?
During the pandemic, Netflix significantly increased its number of clients and received a large influx of new users. A lot of them were attracted with 30 days trial but were charged money right after the test period expired. One of the most common questions I see across the Web is how to get a Netflix refund and get your money back.
There’s a lot of info on the Web about Netflix and its refund policy, but almost all people say it’s too severe, so you’re unlikely to get your money back. That’s not freaking true! I have my own case of getting my money back from Netflix, so I would share info with you.
In short words, yes, you can get your money back. All you need to do is just read this article and follow it.
What Should I Do To Get Netflix Refund?
I would give you a step-by-step solution of what to do in such situation. It’s based on my experience and it worked out in my case, so I hope it would work for you as well.
First, you need to go to the Netflix website. At the bottom of the page, you will find “Contact Us,” and there is a Start Live Chat at the bottom. When connecting to the chat, the site will offer you to log in.
After you signed in, you should write to a Netflix support team explaining your issue. Do it correctly, don’t use offensive language, and don’t threaten the company. The worst way to establish a dialogue is to say that you will go to court. Most likely, if you threaten a lawsuit, your request will simply be referred to the legal department and one of the company’s lawyers would await the start of the trial. Write in simple and polite language, and explain what your issue is. I will give you an example of a dialogue with technical support:
– Hi, a few hours ago, Netflix has written off my subscription renewal account on your service, but I do not want to renew the subscription. Please get my money back. Thank you in advance.
After that, the manager would introduce themselves and would ask you for your email adress.
– Hello! Welcome to Netflix support. My name is ….. can you please provide us your email address so I can locate your account?
After checking your email, you would be asked to close your account. It would look like:
– I have located the account, and I can see that your next billing date is … Do you want to cancel the account and credit the money back as this is the only way for the money to be returned?
If you do decide to unsubscribe, you will be sent two letters to the post office. The first one is about the subscription’s cancellation, the second about a refund within 30 working days.
The chances of getting your money back will increase if you write to support immediately after the withdrawal of the funds. The longer you drag this process, the harder it will be for you to get your funds back.
Do we get refund if we cancel Netflix subscription?
No, no, and no. If you just cancel your Netflix subscription – all you would get would be… canceled subscription. You have a chance to get money back only if you would reach the support with a clear request about a refund.
Why did Netflix charge me for free trial?
That’s another question I’m facing extremely often. In short words -there’s nothing against the law, verified companies like Netflix are eligible to charge funds for a free trial to check if the provided card has enough funds to pay for the subscription. You would get your funds back within 7 working days. If not – contact Netflix support addressing that issue.
Is Netflix still free for 1 month?
Yes, if you’re first time on Netflix, you still can get 1 month free trial. Just keep control over your subscription renewal date to avoid being charged for the next month.